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The questions our support team gets most, answered properly. If yours is not here, write to us and a person will reply.
Email
contact@1fit2fitclub.com
Reply time
1 to 2 working days
Cancel
From your account
Training
Do I need a gym membership?
No. There are separate tracks for gym routines and home workouts, and you can move between them at any time.
How long is a programme?
Blocks run twelve weeks with planned deloads, so the work builds rather than repeating. You can restart a block or switch track whenever you like.
I am a complete beginner. Is this for me?
Yes. Every session states the sets, reps and how hard it should feel, so you are never guessing. Start with the home track if a gym feels like a step too far.
Can I keep my own routine and just use the nutrition side?
You can. Plenty of members use the meal plans and the tracking without following a training block.
Nutrition
Is the plan adjustable to my diet?
Yes. Set preferences for vegetarian, vegan, keto or paleo, and exclude allergens such as nuts or dairy.
Do I have to weigh everything?
No. The plans give portions in normal household measures, with weights only where precision matters.
What is the 40/30/30 split?
Forty per cent of your daily calories from carbohydrate, thirty from protein and thirty from fat. It is a starting point, and you can adjust it.
Billing and cancelling
How much is it?
One week free, then £7.99 a week billed through PayPal. The full breakdown is on the pricing page.
How do I cancel?
Cancel the recurring payment in your PayPal account, or email contact@1fit2fitclub.com from the address on your account. Cancel during the free week and nothing is charged.
Is there a minimum term?
No. The membership runs a week at a time and can be stopped whenever you like.
I do not recognise a charge.
Send us the date and the amount and we will identify it. If something has gone wrong we will put it right.
Account and data
Do I need an app?
No. Everything runs in the browser, on a phone, tablet or computer.
Is my photo journal private?
Yes. It is visible to you alone and is never used for anything else.
How is my data handled?
Under the UK GDPR and the Data Protection Act 2018. The detail is in our privacy policy.
Which cookies does this site use?
That is set out in the cookie policy, along with how to change your consent.
Before you write: tell us the email address on your account and, if it is about a session, which programme you are on. That saves a round trip.